Director of PC Computing

Full time, 40 hours, M-F, 8 a.m.-5 p.m.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

POSITION SUMMARY:
The director of PC computing manages personal computing resources on campus. Specific tasks include the purchasing, installation, management and support of computer hardware and software in faculty/staff offices and various academic labs. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Install, diagnoses, maintains, manage and upgrade networked personal computer hardware and software, including all faculty, staff and departmental workstation computers.
  • Work in conjunction with an offsite printer vendor on maintaining and purchasing printers.
  • Evaluate, deploy and maintain hardware, operating systems and software tools in computer labs.  
  • Assist helpdesk coordinator in providing hardware and software support for faculty and staff computers.
  • Plan for, supervise and instruct technical support personnel and/or student staff.
  • Work with the technology group to determine campus computer-related needs–hardware, software, training and support.
  • Work with campus dining system as needed.
  • Control operational budget and expenditures.

SECONDARY RESPONSIBILITIES:

  • Provide assistance for students’ personal computers.
  • Provide mobile device support.
  • Occasional evening and/or weekend duties as needed.

PROFESSIONAL LEARNING AND GROWTH AREAS: 

  1. Discovery: Demonstrates both job and professional knowledge, and continuously learns.
  2. Community: Actively collaborates, applies teamwork principles and communicates effectively.
  3. Respect: Values differences, works at resolving conflict, shows respect and builds trust.
  4. Service: Achieves needed results; quality and quantity. Takes responsibility, is dependable, and can manages multiple tasks effectively.

QUALIFICATION REQUIREMENTS:
The requirements listed below are representative of the knowledge, skill and/or ability required to satisfactorily perform the essential duties of this job.

Minimum:

  • Education/certification: Bachelor’s degree in a computer-related field.
  • Experience: Requires at least 2 years of experience in the technology support field or in a related area. Able to work with and resolve problems associated with standard office applications and the variety of applications deployed in higher education. Application deployment and software maintenance experiences are valuable.  
  • Skill/abilities: Position requires an analytical approach to problem solving.  In addition, the individual must have strong written and verbal communication skills as well as interpersonal skills.
  • Diversity & Faith Commitment:  Bluffton University expects all employees to show respect in the workplace and not to base business decisions on race, color, national origin, ancestry, sex, age, disability, marital status, sexual orientation, gender identity or any other status protected by law. As a religious institution, Bluffton University welcomes its faculty and staff and encourages respectful consideration of the Christian faith which is consistent with the Mennonite/Anabaptist beliefs of the university’s founding and supporting church.

Preferred:

  • Education/Certification: Additional training in PC administration.  
  • Experience: IOS experience
  • Skill/Abilities: Programming skills and management skills are also helpful. The ability to manage area budgets. 

PHYSICAL DEMANDS / WORK ENVIRONMENT:
The physical demands and/or work environment encountered by the employee while performing the essential responsibilities of this job must be met with or without reasonable accommodations. Reasonable accommodations will be considered and implemented when possible, to enable individuals with disabilities to perform the essential responsibilities of this position. Secondary responsibilities may be removed when needed as an accommodation strategy. Job requires frequent trips to offices throughout the campus for installation and support of computer resources. Must occasionally lift and/or move up to 50 pounds.

APPLICATION MATERIALS:
Applications are considered complete when the following materials are received at the office indicated below:

Send application materials to:
nislyl@bluffton.edu
Attn: Lamar Nisly
Vice president of academic affairs
Bluffton University
1 University Drive
Bluffton, OH 45817-2104

Employment decisions are based on merit and university needs, and not on race, color, national origin, ancestry, sex, age, disability, marital status, sexual orientation, gender identity or any other status protected by law. As a religious institution, Bluffton University expressly reserves its rights to appoint faculty and staff who share a commitment to the Christian faith which is consistent with the Mennonite/Anabaptist beliefs of the university’s founding and supporting church. EOE.
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