Learning Technology Specialist/IT Applications Instructor
40 hrs. - per week/evenings
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The Learning Technology Specialist/IT Applications Instructor serves as the technology center manager and performs a variety of duties that support the technology department’s mission to increase and enhance student/faculty uses of educational technology. This position will also include some teaching responsibilities within the IT program. This position involves some evening and weekend responsibilities.
- Support and oversee campus-wide use of learning technology hardware and software, including video editing, video streaming, virtual classrooms, learning management tools and AV classroom systems both on and off campus as well as for distance learning programs and campus events.
- Manage the technology center budget, supplies and vendor contracts.
- Coordinate effective software and hardware purchases, maintain and troubleshoot same.
- Advise and support effective use of new classroom technologies.
- Develop, manage and train student workers and interns to support learning technology functions so that this practical experience is integrated into their overall educational experience.
- Review and develop the applied aspects of the IT major while teaching two or three courses per year.
- Actively engage with potential IT students prior to their attendance at Bluffton and serve as the advisor for IT students.
- Supervise student employees to include the oversight of training, planning, assigning and directing work, coaching, addressing complaints and resolving problems.
- Assist with the department’s administrative, research and communications projects as a member of a flexible project team.
- Other tasks as assigned by supervisor(s).
PROFESSIONAL LEARNING AND GROWTH AREAS:
- Discovery: Demonstrates both job and professional knowledge, and continuously learns.
- Community: Actively collaborates, applies teamwork principles and communicates effectively.
- Respect: Values differences, works at resolving conflict, shows respect and builds trust.
- Service: Achieves needed results; quality and quantity. Takes responsibility, is dependable, and can manages multiple tasks effectively.
The requirements listed below are representative of the knowledge, skill, and/or ability required to satisfactorily perform the essential duties of this job.
- Education/Certification: A B.A. degree with evidence of required technical skills
- Experience: Five years of workplace IT experience.
- Skill/Abilities: Effective communicator and demonstrates the ability and enthusiasm to support and coach non-technical users in an organizational setting with a variety of computing applications. Technical skills are required to assist with maintenance of the center equipment and computing resources and must have research and written communication skills needed to assist with a variety of department projects. A willingness to learn new skills, work on multiple assignments, work as part of a team and support the mission of Bluffton University is also essential.
- Diversity & Faith Commitment: Bluffton University expects all employees to show respect in the workplace and not to base business decisions on race, color, national origin, ancestry, sex, age, disability, marital status, sexual orientation, gender identity or any other status protected by law. As a religious institution, Bluffton University welcomes its faculty and staff and encourages respectful consideration of the Christian faith which is consistent with the Mennonite/Anabaptist beliefs of the university’s founding and supporting church.
- Must have a mindset of mentoring employees under supervision. Should be able to lead in a way that sets a good example, promotes teamwork and encourages a positive, efficient work environment.
- Education/Certification: Masters in a related field
- Experience: Demonstrated experience supervising an instructional computing center or comparable customer service environment. Evidence of adequate training and successful on-the job experience is most important.
PHYSICAL DEMANDS / WORK ENVIRONMENT:
The physical demands and/or work environment encountered by the employee while performing the essential responsibilities of this job must be met with or without reasonable accommodations. Reasonable accommodations will be considered and implemented when possible to enable individuals with disabilities to perform the essential responsibilities of this position. Secondary responsibilities may be removed when needed as an accommodation strategy.
The specialist will work at his/her personal computer workstation and public workstations in the technology center. The specialist will need to physically move computer and A/V equipment short distances and deliver similar equipment to locations across the campus by walking and/or moving a cart. Tasks will include minor physical repairs to computer and A/V equipment.
Applications are considered complete when the following materials are received at the office indicated below:
- Letter of interest
- Completed Bluffton employment application
Review of applications will begin immediately in order to fill this position as soon as possible.
Send application materials to:
Attn: Deb Turner
Director of Information Technology
1 University Drive
Bluffton, OH 45817-2104