There are several different areas that need to be setup the first time you log into your voicemail box in order for the box to operate properly. Listed below are the steps you need to complete the first (and only) time you log into your voicemail box.
Keep in mind that your voicemail box is a five-digit number consisting of a 7, several zeros, and your Marbeck mailbox number. For example:
Marbeck Box # |
Voicemail Box # |
|
1 |
70001 |
|
12 |
70012 |
|
123 |
70123 |
|
1234 |
71234 |
Step 1: Logging Into the Voicemail System/Changing Your Password
- Dial 3400 (off-campus dial (419) 358-3400)
- After being prompted to dial your mailbox number enter your voicemail box number followed by a pound (#) (i.e. 70123#)
- Next you will be prompted for your password, enter your password, again followed by a pound (#)
- You will hear a message stating that the temporary password assigned by your administrator has expired, press 84 to change your password (password must be 6–10 digits)
- When prompted to enter your old password, enter the current password followed by a pound (#)
- Next, enter a new password followed by a pound (#)
- You will be prompted to confirm your password, enter your new password again followed by a pound (#)
- You have successfully changed your password, and are now in the voicemail system.
Remember your new password because it is what you will use every time you log into the system.
Step 2: Recording Your Personal Verification
- While still logged into the voicemail system, press 89
- To record your personal verification press 5 to start recording
- Say ONLY your First and Last names
- Press # to stop recording
- To review the recording, press 2; if you wish to delete the recording press 76 to delete the recording and start over
- You have successfully changed your personal verification.
Step 3: Recording Your Greetings
- While still logged into the voicemail system, press 82
- You will be given three options press 1 for external greeting, 2 for internal greeting, and 3 for temporary greeting (you do not need to record your temporary greeting at this time)
NOTE: If you only wish to have one greeting, recording your external greeting only will play that greeting for all callers.
- To record the greeting you selected above, press 5 to start recording
- Press # to stop recording
- To review the recording, press 2; if you wish to delete the recording press 76 to delete the recording and start over
Your voicemail box is now properly set up and is ready to accept messages. If you have any questions or need assistance with these instructions, please feel free to contact the Help Desk at ext. 3600 or by email. Please feel free to also download the Voicemail Quick Reference Guide.
