Call Forward
| To Activate | Lift handset...Dial # then 1...Hear regular dial tone...Dial number where calls are to be forwarded...Hang Up |
| To Cancel | Lift handset...Dial # then 1...Hear silence...Hang Up |
Call Pickup
| To Respond | Lift handset...Dial 13...Answer Call |
Call Transfer
| To Activate | Switch hook or press the flash button...Hear special dial tone...Dial number...Announce caller to person the call is being forwarded to in private...Hang Up |
6-Way Conference
| To Activate | Switch hook or press flash button...Hear special dial tone...Dial number...Announce conference...Switch hook or press flash button to connect all callers...Hang Up when conference is completed |
Ring Again
This feature is not going to be used on our system. The call is going to go directly into voicemail and will not ring busy.
Speed Call
| To Program | Lift handset...Dial # then 2...Hear regular dial tone...Dial single digit Speed Call access code (0-9)...Dial number to be stored (include the 5 for outside lines)...Hang Up |
| To Change | Lift handset...Dial # then 2...Hear regular dial tone...Dial single digit Speed Call access code (0-9)...Dial new number (include the 5)...Hang Up |
| To Erase | Lift handset...Dial # then 2...Hear regular dial tone...Dial single digit Speed Call access code (0-9)...Dial * (number is automatically erased)...Hang Up |
| To Use | Lift handset...Dial # then 3...Hear regular dial tone...Dial single digit Speed Call access code (0-9) (number is automatically dialed) |
Stored Number Redial
| To Program before a call and To Use | Lift handset...Hear regular dial tone...Dial 178...Dial number to be stored...Hang Up. To Use, lift handset...Hear dial tone...Dial 179...Listen for ring back tone |
| To Program during active call and To Use | Switch hook or press the flash button...Hear special dial tone...Dial 178...Hang Up. To Use, lift handset...Hear dial tone...Dial 179...Listen for ring back tone |
Call Park
| To Activate | Switch hook or press flash button...Dial 171 (call is automatically parked on your directory number)...Hang Up |
| To Retrieve | Lift handset...Dial 172...Dial the directory number where the call is parked |
Last Number Redial
| To Use | Lift handset...Hear dial tone...Dial 189 (number is automatically dialed) |
If you experience any problems while using these features, or have questions, please contact the Help Desk at ext. 3600 or email helpdesk.
