Campus visit assistant
Monday – Friday (9 a.m. – 2 p.m.) August-May. Some weekends hours will be required for group visit days.
The campus visit assistant is responsible for executing and evaluating group visits, the student ambassador program and maintaining giveaway items. This position will also support personal visits as needed, meeting with students and families.
The visit assistant will plan and implement all special group visit days which include, but are not limited to: Discovery Days, Presidential Scholarship Competition, Saturdays at Bluffton, and Experience Bluffton. In addition, the assistant serves as the admissions liaison to recruitment-related events on campus (i.e., academic department days such as the math competition). This position will also spend time and energy on strengthening the ambassador program, and be responsible for purchasing giveaways for the year.
Essential duties and rESPONSIBILITIES:
- Coordination and implementation of special visit days, including extensive contact to confirm attendance at events.
- Responsible to assist in the operationally supervision of student ambassadors (tour guides) and overnight hosts. Supervision includes assisting with hiring, training, planning, assigning and directing work, evaluating performance, coaching, addressing complaints and resolving problems. Must have a mindset of mentoring employees under supervision. Should be able to lead in a way that sets a good example, promotes teamwork and encourages a positive, efficient work environment.
- Assists student ambassadors in the management of a student visit experience.
- Orders supplies related to the position, and orders giveaways for special visit days and other needs.
- Serves as back up for the campus visit coordinator, and is able to schedule personal visits and manage the Welcome Center in their absence.
- Work with the campus visit coordinator to develop the visit program.
Occasional duties and responsibilities
- Meet with students/families
- Represent Bluffton at college fairs
- Other tasks as assigned by supervisor
- Some Saturday commitments and occasional evening/weekend work
- Contact/call students requesting campus visits
The requirements listed below are representative of the knowledge, skill and/or ability required to satisfactorily perform the essential duties of this job.
- Education and/or Experience: Some college experience. Prior experience in event planning, recruiting, sales, and/or marketing.
- Special Skills: As a frequent representative of Bluffton University to the public and corporate community, the employee must have high ethical standards and excellent communication and interpersonal skills. Be highly motivated with strong organizational skills, technology skills and the ability to manage multiple tasks are vital. Integrity and honesty in conveying program information and respect for prospective students are essential. Candidate must be friendly, outgoing, self-motivated and able to delegate, and have excellent written and verbal skills. Candidate must also be computer literate in Microsoft Office, Excel and Word.
- Diversity & Faith Commitment: Bluffton University expects all employees to show respect in the workplace and not to base business decisions on race, color, national origin, ancestry, sex, age, disability, marital status, sexual orientation, gender identity or any other status protected by law. As a religious institution, Bluffton University welcomes its faculty and staff and encourages respectful consideration of the Christian faith which is consistent with the Mennonite/Anabaptist beliefs of the university’s founding and supporting church.
- Education and/or Experience - BA degree. 1 year of prior admissions experience or other college related work.
- Understanding of the liberal arts, private college environment within a Christian setting.
Physical demands/work environment:
The physical demands and work environment described here are representative of those that must be met or will be encountered by the employee while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Public presentations may involve transporting and handling display materials of up to 40 pounds. Capable of general mobility around campus and meeting sites.
Application is considered complete when the following materials is received.
• letter of interest
• completed Bluffton employment application form
Send material to:
Erin Ostling Burkholder
Director of Admissions
1 University Drive
Bluffton, OH 45817-2104